TV-Digital Ad Mix Drives FMCG Penetration, Report Finds

A new analysis by Worldpanel by Numerator, in partnership with Sync Media, finds that combining television and digital advertising is more effective at shaping FMCG purchase behaviour than relying on a single channel. While television continues to deliver the bulk of household reach, the study indicates that a balanced mix of both channels can boost penetration for a majority of brands.

According to the report, across soap, dishwash and detergent brands, digital-only advertising reached just 0.6% to 4.1% of households, with television accounting for the vast majority of reach, either on its own or in combination with digital. Nevertheless, combining TV and digital increased penetration for nearly 75% of the brands studied, outperforming TV alone.

The way brands allocate their exposure between the two channels also matters. Among households that saw advertising on both TV and digital, a more balanced mix drove higher penetration for 80% of brands than exposure heavily tilted toward one channel, the report found.

"What's striking in the data is how much nuance sits beneath the headline numbers, the way channel balance matters more than raw reach," said Manoj Menon, Director-Commercial, South Asia, Worldpanel by Numerator. He added that the data shows "how brands can have different optimum frequencies to maximize" penetration.

The study also reveals category-specific differences in media effectiveness. Personal care brands such as soap and shampoo reached higher penetration at lower exposure frequencies than home-care categories like dishwash and detergent.

The report also highlights the role of creative format and placement. Longer creative formats and prime-time placement made a measurable difference; for instance, a shampoo brand studied saw a stronger penetration index when predominantly exposed to 30-second (versus 20-second) creative and during prime time (versus non-prime time). On YouTube, non-skippable ad formats outperformed bumper ads on penetration for 75% of the brands studied.

Menon noted that the new media panel captures both advertising exposure and purchase behaviour from the same household, allowing for a granular view of which combinations of TV and digital genuinely move the needle for a brand, rather than relying on estimates.