CEO says rivalry with ex-customer spurs team to work weekends

Vikram Pai, CEO and co-founder of the Bengaluru-based company ReferRush, has said his employees are voluntarily working late nights and weekends — not for bonuses or equity, but out of spite toward a former customer who went on to build a competing product. Pai shared the story in a post on X, along with a screenshot of an employee declaring he would not take any Sundays off for the next three weeks, except in an emergency.

In the post, Pai wrote: “A customer of ours who treated my team terribly decided to go build a competing product.” He said he had previously tried conventional incentives to accelerate his company’s progress, writing: “I’ve tried everything to make us move faster: bonuses, incentives, deadlines, equity. Nothing has worked quite like this.” He added: “My team is so pissed off they’re voluntarily working nights and Sundays.”

Pai concluded: “Turns out spite might be the greatest employee incentive of all time and as a founder I’m way too happy about this.”

Social media reacts

The post has attracted significant attention on X, with view counts reported at over 22,000 by Hindustan Times and more than 23,500 by Livemint. Users have commented on the unusual motivation, with one writing, “Humans are wired differently,” and another saying, “I tried this too but my employees spent the time DDoSing his product.”

Some commenters questioned the plausibility of the story. One user wrote: “That really does make 0 sense. How does one treat a referral org badly and go on to make a competing product? What logic is this? Call it by name if it’s real.” Another asked: “If the customer treated your team terribly, why would they build a competing product? It was your team.”

Pai declined to name the rival CEO, saying he would “rather not.”