Singapore Mandates 3-Day Cooling-Off Period for Moneylender Loans
SINGAPORE — Borrowers taking unsecured loans from licensed moneylenders in Singapore will have a mandatory three-business-day cooling-off period starting Sep 15, 2026, allowing them to cancel loans at reduced cost, the Ministry of Law (MinLaw) announced on Aug 31.
The cooling-off period applies to all unsecured loans from licensed moneylenders, except business loans. It will last three business days, excluding Saturdays, Sundays and public holidays in Singapore.
During this period, borrowers who cancel a loan will no longer have to pay interest. Licensed moneylenders will only be allowed to retain part of the loan approval fee, up to certain limits, to cover overhead and due diligence costs incurred when granting the loan.
Under the new framework, for unsecured loans of up to S$5,000 (around US$4,000), moneylenders can keep up to S$50, but not more than the loan approval fee charged. For loans above S$5,000, they can keep up to 5 per cent of the principal loan amount, but not more than the loan approval fee charged.
Currently, licensed moneylenders are allowed to keep the full loan approval fee and any interest accrued if a borrower cancels a loan.
Borrowers will need to repay only the remaining principal amount of the loan disbursed to them, after deduction of the loan approval fee upfront, as well as the portion of the approval fee that the moneylender is allowed to retain. MinLaw said there will not be any interest charged, and the total amount to be repaid by the borrower cannot exceed the principal amount of the loan.
For example, a borrower who takes out a S$1,000 loan would receive S$900 after a 10 per cent loan approval fee of S$100 is deducted upfront. If the borrower cancels during the cooling-off period, he would have to repay up to S$950, comprising the S$900 disbursed and S$50 that the moneylender is allowed to retain from the loan approval fee.
The ministry said it developed the cooling-off period framework in consultation with the Credit Association of Singapore, the professional association representing moneylenders. The measure seeks to strike a balance between affording borrowers an opportunity to reconsider their need for credit, which may sometimes be made on impulse, and ensuring that moneylenders are still compensated for the work done when granting a loan.
MinLaw noted that licensed moneylenders will need time to make adjustments to their processes and systems, and it will work closely with relevant parties to ensure the new framework is smoothly rolled out.
Licensed moneylenders are those licensed under the Moneylenders Act. They are not allowed to solicit for loans through text messages, phone calls or social media platforms. They must also meet the borrower in person at the approved place of business to conduct physical face-to-face verification of the borrower's identity before granting any loan.
The Registry of Moneylenders, which is under the ministry, updated its professional service handbook in April to encourage licensed moneylenders to adopt borrower-friendly practices. Licensed moneylenders are listed on the ministry's Registry of Moneylenders found on its website.
MinLaw said it would continue to balance borrower protection with maintaining access to credit from licensed sources.