KnowBe4 launches Defend for Google Workspace

KnowBe4 has introduced email and collaboration security protection for Google Workspace through its Defend product, extending its existing email security offering to Google's workplace platform. The product targets phishing, business email compromise, and artificial intelligence-driven attacks in Gmail and related collaboration tools, adding threat detection, AI-based verdicts, and employee coaching for organisations using Google Workspace.

According to KnowBe4, Google Workspace has more than three billion users worldwide, and the new release is designed for small businesses, mid-market customers, and large enterprises.

How the technology works

At the core of Defend for Google Workspace is a multi-engine behavioural AI model trained on KnowBe4's proprietary telemetry of more than 1.15 billion daily event signals and 16 years of behavioural insight. The platform evaluates messages across multi-layered intent signals simultaneously, aiming to catch advanced business email compromise, zero-payload phishing, and prompt injection attacks that native Google controls often miss.

When a risky email is detected, the intended recipient receives an immediate, contextual notification designed to turn a potential incident into real-world security training at the point of risk. Once a malicious variant is confirmed, the product links with KnowBe4's PhishER Plus system to search for and remove matching threats across Gmail inboxes. KnowBe4 said that process can be completed in under two minutes.

Early adopter results

Before the launch, KnowBe4 ran an early adopter programme to test the software in customer environments. Across those deployments, Defend for Google Workspace processed 539,384 emails, according to the company. Of those messages, 810 were classified as dangerous threats—or one in every 666 emails—and the system identified 5,491 suspicious threats that had passed Google's native protections.

In the same trial environments, the system categorised 361,070 productivity-related emails. According to KnowBe4, that saved early adopters an average of 10.96 hours a week.

Executive comments

Greg Kras, Chief Product Officer at KnowBe4, said the launch combined protection and user education in a single layer for Google customers. “Google empowers productivity and collaboration. KnowBe4 protects the digital workforce,” he said. “Together, this new release enhances the email and collaboration security that IT and security professionals need to better protect their organisations. We are bringing explainable, multi-engine AI detection and real-time coaching together in a single, API-native layer, so every blocked threat also becomes a teachable moment. Our deep collaboration with Google enables us to offer a unified platform that delivers trust and a strong security culture.”

The launch adds to growing competition in email security, as vendors increasingly seek to supplement protections from major platform providers. A key focus has been business email compromise, which often relies on socially engineered messages rather than malware. Security suppliers have also placed greater emphasis on training users during live incidents instead of relying only on periodic awareness courses, reflecting a broader shift towards embedding security prompts into daily workflows.

KnowBe4 said the Google Workspace release builds on its broader digital workforce security business. The company says it is used by more than 70,000 organisations worldwide and provides training, attack simulation, email security, and tools related to AI agents.

An existing customer cited by the company pointed to the Defend system's daily operational value. Mark Burtenshaw, ICT manager for security and compliance at The City of Edinburgh Council, said the value is proven in its threat intelligence dashboard.