Lead
Pakistan's telecom services came under renewed scrutiny in parliament this week as two committees heard concerns about poor internet quality, power outages affecting mobile networks, and the slow rollout of 5G. While officials acknowledged significant gaps in connectivity, they also pointed to progress, including the launch of 5G in 22 cities and the local assembly of most smartphones sold in the country.
Coverage Comparison
Dawn reported on two separate parliamentary meetings. In one, the National Assembly Standing Committee on Information Technology and Telecommunication expressed serious concern over the unsatisfactory state of internet services, noting that poor connectivity was affecting not only remote areas but also major cities such as Karachi. In another, the Senate Standing Committee on Cabinet Secretariat discussed telecom issues including e-SIM transfers, 5G rollout, and mobile network quality. Both meetings featured briefings from Pakistan Telecommunication Authority (PTA) Chairman Hafeezur Rehman.
Key Claims
Internet Quality and Power Outages
The National Assembly committee observed that users frequently experienced slow internet speeds and repeated call connection failures despite multiple attempts. The committee noted that one of the major challenges affecting mobile and broadband services was a shortage of electricity for basic telecommunications infrastructure. Prolonged power outages adversely affected the performance of mobile towers, resulting in poor internet connectivity and disruptions in mobile services. Members noted that in certain areas, loadshedding of up to 10 hours a day significantly affected telecom services.
PTA Chairman Hafeezur Rehman told the committee that the matter had been taken up with Nepra and the relevant power distribution companies. The committee proposed that alternative energy sources, particularly wind energy, should be used to power telecom infrastructure.
5G Rollout
Rehman briefed the National Assembly committee that the total available spectrum had increased from 274MHz to 754MHz after the 5G spectrum auction. He said telecom operators had launched 5G services in 22 cities, but acknowledged that no new infrastructure had been deployed so far, with 5G enabled on existing mobile towers and network infrastructure. New infrastructure would be deployed in subsequent phases, improving quality and speed over the next six to eight months.
In the Senate panel meeting, the PTA informed members that 499 5G-enabled sites had been deployed and that operators expected visible 5G coverage across major areas by the end of the current year. The migration of users to 5G was also expected to significantly improve the quality of existing 4G services.
Smartphone Manufacturing
The PTA claimed that 92 per cent of smartphones in Pakistan are now locally manufactured or assembled. The National Assembly committee asked the IT ministry to encourage Apple and other brands to assemble locally, a move that could potentially make devices more affordable and boost the local economy.
E-SIM Transfers and SIM Registration
The Senate panel discussed the transfer of e-SIM cards from one phone to another, a process currently restricted by telecom operators. Rehman informed the committee that operators followed different policies, allowing only limited transfers. A uniform policy was being finalised to enable consumers to make at least 10 transfers without cost.
The committee also asked the PTA to explore alternative mechanisms for SIM registration, amid broader concerns about the sector.
Market Consolidation
Senate committee members expressed concerns over increasing consolidation in the telecom sector, warning that mergers could reduce competition and ultimately affect consumers. The PTA maintained that the sector remained deregulated and competitive, adding that competition was expected to reduce e-SIM costs in the future.
Other Business
The National Assembly committee deferred the Electronic Transactions amendment bill due to lack of political consensus. Separately, Ogra clarified that consumers bear responsibility for leakage of metered gas, a statement that came in the context of related consumer concerns.
Context
These parliamentary discussions come as Pakistan's telecom sector navigates the dual challenges of improving connectivity and expanding services amid energy shortages. The emphasis on 5G and local manufacturing signals a push towards digital transformation, but the concerns raised by lawmakers highlight the infrastructure and affordability hurdles that remain.