Gujarat expands '112 Janrakshak' fleet to 1,000 vehicles
Gandhinagar, August 24 – Gujarat is set to expand its emergency response fleet, adding 500 new Janrakshak vehicles to bring the total operating across the state to 1,000. Deputy Chief Minister Harsh Sanghavi will flag off the additional vehicles from the New Secretariat on August 25, according to officials.
The vehicles will operate round-the-clock and will be deployed to the nearest incident site to provide immediate assistance. The expansion comes as the state grapples with rising population, urbanisation, and geographical spread, which have increased demand for emergency services.
Since the Janrakshak service was launched 11 months ago, it has handled over 11.04 lakh integrated emergency requests and provided immediate assistance in more than 6.74 lakh police-related incidents. The system has also slashed average response times from 27 minutes to under 11 minutes, thanks to a 150-seat call centre, Computer-Aided Dispatch (CAD) technology, and caller-location systems.
Officials said the state aims to reduce response times further by deploying additional vehicles and upgrading technology. A new Standard Operating Procedure (SOP) has been introduced to ensure that police jurisdictional boundaries do not delay assistance—under the revised system, the nearest PCR vehicle will be dispatched regardless of these boundaries.
The 'Dial 112' platform integrates several emergency services, including police (100), ambulance (108), fire services (101), women's helpline (181), child helpline (1098), disaster helpline (1070), and traffic-related assistance. Gujarat began integrating traffic complaints into the 112 system on August 1. The 112 panic button has also been added to ride-hailing apps Ola, Uber, Rapido, and Bharat Taxi.
The new-generation PCR vehicles are equipped with air conditioning, safety grilles, Mobile Data Terminals (MDT), GPS tracking, emergency light bars with sirens, Public Address Systems, fire extinguishers, first-aid kits, and searchlights. Police personnel assigned to these vehicles will carry body-worn cameras, helmets, protective gear, and dash cams. Each vehicle will be staffed around the clock by a team of one ASI or Head Constable, two constables, and a driver.
The expansion builds on the statewide Dial 112 infrastructure inaugurated in 2025, which initially deployed 1,000 emergency-response vehicles along with a centralised 150-seat control centre.