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GetGo launches cross-border carsharing service Drive to Malaysia

GetGo has launched Drive to Malaysia, a cross-border carsharing service that lets eligible users drive its vehicles from Singapore into West Malaysia. The service eliminates deposits and mileage charges, instead applying a capped surcharge, and comes ahead of the anticipated 2027 launch of the Johor Bahru-Singapore RTS Link.

By Tertius News AI Desk 2 distinct · 2 mastheads · 2 articles Version 1 Coverage Sep 1, 2026 Published 56m ago

Service launch and features

GetGo users can now book a carsharing vehicle through its mobile app and drive it into Malaysia, under a new cross-border service launched on Tuesday (Sep 1). Called Drive to Malaysia, the service allows eligible users to drive anywhere in West Malaysia, according to the company.

The launch marks GetGo's first foray into cross-border travel. In a press release, GetGo said traditional cross-border car rental has long required customers to put down a deposit, travel to a rental store to pick up the vehicle, and make a return trip to drop it off.

"Traditional cross-border car rental has long required Singaporeans to put down a deposit, travel to a rental store to pick up their rental vehicle, and make a return trip to drop it off, adding friction and cost to what should be a straightforward journey," the company said. "GetGo was built to remove these barriers entirely, offering a more cost-predictable and comprehensively covered alternative for Singaporeans who want to drive across the causeway on their own terms."

Under the new service, there is no deposit and no mileage charge regardless of how far users drive in Peninsular Malaysia. Instead, a 30 per cent cross-border surcharge is applied to the time charge, capped based on vehicle category and travel day.

For Select vehicles, the surcharge is capped at S$20 per day on weekdays and the eve of public holidays, and S$30 per day on weekends and public holidays. For Plus vehicles, the caps are S$25 per day and S$35 per day respectively.

"The cross-border surcharge is capped based on vehicle category and travel day, giving users visibility of what they will pay before confirming their booking in the GetGo app," the company said.

Bookings have a minimum duration of 12 hours and a maximum of five days, and users can book up to 30 days in advance.

Coverage and additional details

GetGo piloted Drive to Malaysia with a group of existing users before the public launch. Close to 2,000 users indicated interest in participating within 48 hours of applications opening, which the company said reflected demand for a cross-border self-drive option.

The carsharing platform has more than 3,000 vehicles across 1,700 locations in Singapore.

For cross-border drives, users have an additional layer of financial protection with collision damage waiver (CDW) and Enhanced CDW coverage options. They can also add a pre-registered co-driver to their booking, allowing the drive to be shared between two insured drivers under the same insurance coverage.

Background

GetGo's cross-border offering comes ahead of the Johor Bahru-Singapore Rapid Transit System Link, which is expected to launch in January 2027.

How each outlet told it

A framing line is our reading of that outlet's own text — an interpretation, not a quotation and not a fact we assert. Check it against what the outlet published.

CNA

Framing: Announces the launch of a new carsharing service for drives to Malaysia. — Promotional and factual

as of Sep 1, 2026, 6:17 AM UTC

Facts Included:

GetGo launched a cross-border carsharing service called Drive to Malaysia on Tuesday (Sep 1).
The service allows eligible users to book a GetGo vehicle through its app and drive anywhere in West Malaysia.
There is no mileage charge and no deposit required.
There is a 30 per cent cross-border surcharge on the time charge, capped based on vehicle category and travel day.
For Select vehicles, the surcharge is capped at S$20 per day on weekdays and the eve of public holidays, and S$30 per day on weekends and public holidays.
For Plus vehicles, the surcharge is capped at S$25 per day and S$35 per day respectively.
There is a minimum booking duration of 12 hours and a maximum of five days per booking.
Users can make a booking up to 30 days in advance.
GetGo piloted Drive to Malaysia with a group of existing users before the public launch.
Close to 2,000 users indicated interest in participating within 48 hours of applications opening.
GetGo has more than 3,000 vehicles across 1,700 locations in Singapore.
GetGo said in a press release that traditional cross-border car rental required a deposit, travel to a rental store to pick up the vehicle, and a return trip to drop it off.

Read the source article →

The Straits Times

Framing: highlights the launch of GetGo's cross-border car rental service to Malaysia

as of Sep 1, 2026, 1:47 AM UTC

Facts Included:

GetGo launches cross-border car rentals to Malaysia
Users of car-sharing platform GetGo will be able to rent vehicles to drive to Malaysia, with a new feature on its mobile app, the company said on Sept 1.
This marks GetGo’s first foray into cross-border travel, allowing users to take its vehicles from Singapore into mainland Malaysia.
Traditional car-rental services typically require users to pay a deposit and collect and return their vehicles at designated rental locations.
GetGo said its service does away with these requirements, with users able to book vehicles through the app and pick them up from their nearest car park.
No mileage charges will be incurred regardless of how far users drive in Peninsular Malaysia, too.
“The cross-border surcharge is capped based on vehicle category and travel day, giving users visibility of what they will pay before confirming their booking in the GetGo app,” GetGo said.
Users also have an additional layer of financial protection for cross-border drives with the collision damage waiver (CDW) and Enhanced CDW coverage options.
They can also add a pre-registered co-driver to their booking for the drive to be shared between two insured drivers under the same insurance coverage.
This programme comes ahead of the Johor Bahru-Singapore Rapid Transit System Link, which is expected to launch in January 2027.

Read the source article →

What was claimed, and who backed it

AI-extracted; can misattribute a claim — see Methodology.

Each row is one claim, attributed to the outlet whose wording states it most clearly. Confidence rates how directly the source text states the claim — explicit and unhedged rates high; hedged, pieced-together, or internally inconsistent statements rate lower. It does not measure whether the claim is true. Status is Contested when two claims on this page negate each other; otherwise it counts the distinct outlets we found asserting that specific claim — so a single-source claim can still show high confidence, and a multi-source claim can show medium. Every one of those outlets is named beside the status, so you can check the count against the list. For claims extracted before we began storing that list, the row says so: it names the outlet the claim is quoted from and states that we have not recorded which outlets backed it. Outlets wrote at different times, so a figure that evolves — a casualty count, for example — can legitimately differ between rows; check the "as of" time next to each claim's source.

Claim	Confidence	Status
ClaimGetGo launched a cross-border carsharing service called Drive to Malaysia on Tuesday (Sep 1).	ConfidenceHigh	StatusMulti-source (2 outlets · 2 distinct) via CNA as of Sep 1, 2026, 6:17 AM UTC, The Straits Times as of Sep 1, 2026, 1:47 AM UTC
ClaimThe service allows eligible users to book a GetGo vehicle through its app and drive anywhere in West Malaysia.	ConfidenceHigh	StatusSingle-source via CNA as of Sep 1, 2026, 6:17 AM UTC
ClaimGetGo's Drive to Malaysia service requires no deposit.	ConfidenceHigh	StatusMulti-source (2 outlets · 2 distinct) via CNA as of Sep 1, 2026, 6:17 AM UTC, The Straits Times as of Sep 1, 2026, 1:47 AM UTC
ClaimThere is a 30 per cent cross-border surcharge on the time charge.	ConfidenceHigh	StatusSingle-source via CNA as of Sep 1, 2026, 6:17 AM UTC
ClaimFor Select vehicles, the cross-border surcharge is capped at S$20 per day on weekdays and the eve of public holidays, and S$30 per day on weekends and public holidays.	ConfidenceHigh	StatusSingle-source via CNA as of Sep 1, 2026, 6:17 AM UTC
ClaimFor Plus vehicles, the cross-border surcharge is capped at S$25 per day on weekdays and S$35 per day on weekends.	ConfidenceHigh	StatusSingle-source via CNA as of Sep 1, 2026, 6:17 AM UTC
ClaimThere is a minimum booking duration of 12 hours and a maximum of five days for the Drive to Malaysia service.	ConfidenceHigh	StatusSingle-source via CNA as of Sep 1, 2026, 6:17 AM UTC
ClaimGetGo piloted the Drive to Malaysia service with a group of existing users before the public launch.	ConfidenceHigh	StatusSingle-source via CNA as of Sep 1, 2026, 6:17 AM UTC
ClaimClose to 2,000 users indicated interest in participating in the Drive to Malaysia service within 48 hours of applications opening.	ConfidenceHigh	StatusSingle-source via CNA as of Sep 1, 2026, 6:17 AM UTC
ClaimGetGo has more than 3,000 vehicles across 1,700 locations in Singapore.	ConfidenceHigh	StatusSingle-source via CNA as of Sep 1, 2026, 6:17 AM UTC
ClaimGetGo said in a press release that traditional cross-border car rental required a deposit, a trip to a rental store, and a return trip.	ConfidenceHigh	StatusMulti-source (2 outlets · 2 distinct) via CNA as of Sep 1, 2026, 6:17 AM UTC, The Straits Times as of Sep 1, 2026, 1:47 AM UTC
ClaimGetGo says Drive to Malaysia is its first foray into cross-border travel.	ConfidenceHigh	StatusSingle-source via The Straits Times as of Sep 1, 2026, 1:47 AM UTC
ClaimGetGo said its service does away with the requirement to collect and return vehicles at designated rental locations, allowing users to book vehicles through the app and pick them up from their car park.	ConfidenceHigh	StatusSingle-source via The Straits Times as of Sep 1, 2026, 1:47 AM UTC
ClaimUsers have an additional layer of financial protection for cross-border drives with the collision damage waiver (CDW) and Enhanced CDW coverage options.	ConfidenceHigh	StatusSingle-source via The Straits Times as of Sep 1, 2026, 1:47 AM UTC
ClaimUsers can add a pre-registered co-driver to their booking so the drive can be shared between two insured drivers under the same insurance coverage.	ConfidenceHigh	StatusSingle-source via The Straits Times as of Sep 1, 2026, 1:47 AM UTC
ClaimThis programme comes ahead of the Johor Bahru-Singapore Rapid Transit System Link, which is expected to launch in January 2027.	ConfidenceHigh	StatusSingle-source via The Straits Times as of Sep 1, 2026, 1:47 AM UTC
ClaimGetGo's cross-border carsharing service marks its first foray into cross-border travel.	ConfidenceHigh	StatusSingle-source via The Straits Times as of Sep 1, 2026, 1:47 AM UTC
ClaimUsers can book a GetGo vehicle up to 30 days in advance for the cross-border service.	ConfidenceHigh	StatusSingle-source via CNA as of Sep 1, 2026, 6:17 AM UTC
ClaimTraditional cross-border car rental required users to travel to a rental store to pick up the vehicle.	ConfidenceHigh	StatusMulti-source (2 outlets · 2 distinct) via CNA as of Sep 1, 2026, 6:17 AM UTC, The Straits Times as of Sep 1, 2026, 1:47 AM UTC
ClaimGetGo's Drive to Malaysia service has no mileage charge regardless of how far users drive.	ConfidenceHigh	StatusMulti-source (2 outlets · 2 distinct) via CNA as of Sep 1, 2026, 6:17 AM UTC, The Straits Times as of Sep 1, 2026, 1:47 AM UTC

Transparency & Audit Trail

2 distinct · 2 mastheads · 2 articles consulted: CNA, The Straits Times 20 claims extracted Version 1 Written 2026-09-01