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GCash rolls out facial verification for Gloan, free loan scam insurance

FUSE Financing Inc., the lending arm of GCash, has rolled out facial verification for its GLoan product to curb unauthorized loan applications and fraud. The company also enhanced GLoan Protect with a new Loan Scam Insurance feature covering up to P10,000 for select users.

By Tertius News AI Desk 2 outlets · 2 articles Version 1 Coverage Aug 23–26, 2026 Published 3h ago

Facial verification and scam insurance added to GLoan

FUSE Financing Inc., the lending arm of GCash, has introduced facial verification for its GLoan product, adding a layer of identity authentication designed to protect users against unauthorized loan applications and fraud.

According to the company, the feature uses biometric authentication via a Selfie Scan to confirm that the person applying for a loan is the legitimate account holder. This is meant to reduce the risk of unauthorized loan transactions and disbursements even in cases where login credentials have been compromised. The adaptive security feature is designed to protect loan transactions during elevated-risk moments while keeping a frictionless experience for low-risk availments.

The new feature builds on existing safeguards, including the recent launch of the in-app Security Center, which offers user-controlled tools such as Lock My Account for immediate account suspension, Money Lock for securing wallet funds, and a Subscription Center. These tools are part of the company's broader effort to help keep users protected from prevalent threats and scams.

Enhanced insurance coverage

Fuse has also enhanced its GLoan Protect offering with a new Loan Scam Insurance feature, providing coverage of up to P10,000 for select users. The additional coverage is intended to protect users from financial loss in cases where loans are triggered by unauthorized account use, phishing, and similar incidents.

GLoan continues to offer GLoan Protect via GInsure, underwritten by Oona Insurance, which provides eligible users added financial protection built into their borrowing experience. With each loan of at least P500 from GLoan, qualified users receive access to free health insurance, including a daily hospitalization allowance of at least P500 per day or up to 10% of the total loan value if confined in a hospital for a minimum of three days.

Company statement

Tony Isidro, President and CEO of Fuse Financing Inc., said in a statement: "At Fuse and GCash, we continue to invest in security innovations that protect our borrowers at every step, from identity verification to added safeguards and benefits like loan scam insurance and health insurance. Our approach is simple: put the user first, anticipate risks, and ensure that every transaction is backed by features designed to keep them secured and protected."

How to check GLoan Protect status

For users who want to check the status of their GLoan Protect or file an insurance claim, the process is done through the GCash app. Users need to open the app, navigate to 'Explore the App', tap 'View All', select 'GInsure', and head to 'My GInsure'.

More information is available at www.gcash.com.

How each outlet told it

The Manila Times as of Aug 23, 2026, 5:19 PM UTC

Framing: Same as SunStar, emphasizing the rollout of facial verification and free scam insurance. — Promotional and reassuring, matching SunStar's tone.

Facts Included:

FUSE Financing Inc., the lending arm of GCash, introduced facial verification for GLoan.
Facial verification uses biometric authentication via Selfie Scan to confirm the legitimate account holder.
GLoan Protect has been enhanced with Loan Scam Insurance providing coverage up to P10,000.
GLoan continues to offer GLoan Protect via GInsure, underwritten by Oona Insurance.
Eligible users receive free health insurance with daily hospitalization allowance of at least P500 per day or up to 10% of the total loan value if confined for a minimum of three days.
The new features build on existing safeguards including the recent launch of the in-app Security Center with Lock My Account, Money Lock, and Subscription Center.
Tony Isidro, President and CEO of Fuse Financing Inc., is quoted: 'Our approach is simple: put the user first, anticipate risks, and ensure that every transaction is backed by features designed to keep them secured and protected.'
Users can visit www.gcash.com for more information.

Read the source article →

SunStar Publishing Inc. as of Aug 26, 2026, 5:16 PM UTC

Framing: Highlights the introduction of facial verification and free scam insurance for GLoan, emphasizing user protection. — Promotional and reassuring, with a focus on security and user benefits.

Facts Included:

FUSE Financing Inc., the lending arm of GCash, introduced facial verification for GLoan.
Facial verification uses biometric authentication via Selfie Scan to confirm the legitimate account holder.
GLoan Protect has been enhanced with Loan Scam Insurance providing coverage up to P10,000.
GLoan continues to offer GLoan Protect via GInsure, underwritten by Oona Insurance.
Eligible users receive free health insurance with daily hospitalization allowance of at least P500 per day or up to 10% of the total loan value if confined for a minimum of three days.
The new features build on existing safeguards including the recent launch of the in-app Security Center with Lock My Account, Money Lock, and Subscription Center.
Tony Isidro, President and CEO of Fuse Financing Inc., is quoted: 'Our approach is simple: put the user first, anticipate risks, and ensure that every transaction is backed by features designed to keep them secured and protected.'
Users can check the status of GLoan Protect or file a claim via the GCash app by navigating to 'Explore', tapping 'View All', selecting 'GInsure', and heading to 'My GInsure'.

Read the source article →

What was claimed, and who backed it

Each row is one claim, attributed to the outlet whose wording states it most clearly. Confidence rates how directly the source text states the claim — explicit and unhedged rates high; hedged, pieced-together, or internally inconsistent statements rate lower. It does not measure whether the claim is true. Status counts the distinct outlets we found asserting it — so a single-source claim can still show high confidence, and a multi-source claim can show medium. Every one of those outlets is named beside the status, so you can check the count against the list. For claims extracted before we began storing that list, the row says so: it names the outlet the claim is quoted from and states that we have not recorded which outlets backed it. Outlets wrote at different times, so a figure that evolves — a casualty count, for example — can legitimately differ between rows; check the "as of" time next to each claim's source.

Claim	Confidence	Status
ClaimFUSE Financing Inc., the lending arm of GCash, has introduced facial verification for GLoan.	ConfidenceHigh	StatusMulti-source (2 outlets) via SunStar Publishing Inc. as of Aug 26, 2026, 5:16 PM UTC, The Manila Times as of Aug 23, 2026, 5:19 PM UTC
ClaimFacial verification uses biometric authentication via a Selfie Scan to confirm that the person applying is the legitimate account holder.	ConfidenceHigh	StatusMulti-source (2 outlets) via SunStar Publishing Inc. as of Aug 26, 2026, 5:16 PM UTC, The Manila Times as of Aug 23, 2026, 5:19 PM UTC
ClaimFuse has enhanced GLoan Protect with a new Loan Scam Insurance feature, providing coverage of up to P10,000 for select users.	ConfidenceHigh	StatusMulti-source (2 outlets) via SunStar Publishing Inc. as of Aug 26, 2026, 5:16 PM UTC, The Manila Times as of Aug 23, 2026, 5:19 PM UTC
ClaimGLoan also continues to offer GLoan Protect via GInsure, underwritten by Oona Insurance.	ConfidenceHigh	StatusMulti-source (2 outlets) via SunStar Publishing Inc. as of Aug 26, 2026, 5:16 PM UTC, The Manila Times as of Aug 23, 2026, 5:19 PM UTC
ClaimEligible users receive free health insurance with daily hospitalization allowance of at least P500 per day or up to 10% of the total loan value if confined for a minimum of three days.	ConfidenceHigh	StatusSingle-source via SunStar Publishing Inc. as of Aug 26, 2026, 5:16 PM UTC
ClaimThe new features build on existing safeguards, including the recent launch of the in-app Security Center with Lock My Account, Money Lock, and Subscription Center.	ConfidenceHigh	StatusMulti-source (2 outlets) via SunStar Publishing Inc. as of Aug 26, 2026, 5:16 PM UTC, The Manila Times as of Aug 23, 2026, 5:19 PM UTC
ClaimTony Isidro, President and CEO of Fuse Financing Inc., said: 'Our approach is simple: put the user first, anticipate risks, and ensure that every transaction is backed by features designed to keep them secured and protected.'	ConfidenceHigh	StatusMulti-source (2 outlets) via SunStar Publishing Inc. as of Aug 26, 2026, 5:16 PM UTC, The Manila Times as of Aug 23, 2026, 5:19 PM UTC
ClaimTo check the status of GLoan Protect or file an insurance claim, GCash users need to open the GCash app, navigate to 'Explore the App', tap 'View All', select 'GInsure', and head to 'My GInsure'.	ConfidenceHigh	StatusSingle-source via SunStar Publishing Inc. as of Aug 26, 2026, 5:16 PM UTC
ClaimVisit www.gcash.com for more information.	ConfidenceHigh	StatusSingle-source via The Manila Times as of Aug 23, 2026, 5:19 PM UTC

Transparency & Audit Trail

2 outlets · 2 articles consulted: The Manila Times, SunStar Publishing Inc. 9 claims extracted Version 1 Written 2026-08-26