Lead

The Council of the European Union has formally approved a package of reforms that will grant air passengers a range of new rights, from free seat reservations for families to automatic refunds for involuntary downgrades, as reported by Deutsche Welle. The reforms, which had already been greenlighted by the European Parliament, will apply to all departures from airports in the bloc and to arrivals if operated by an EU-based airline. The new rules are to go into force in mid-2027.

Coverage comparison

Deutsche Welle's reporting on the reforms is consistent across its coverage, presenting the changes as a European Union effort to improve air passenger rights. The outlet's coverage notes that the package was formally approved by the Council on Monday, having previously been greenlighted by the European Parliament. The reporting is neutral in tone and provides a detailed breakdown of the new provisions.

Key claims

Under the new rules, children below 14 will have the right to sit next to their parents without paying seat reservation fees, according to Deutsche Welle. Pregnant people and those with reduced mobility will also be able to sit next to a travel companion without such fees.

Airlines will be obliged to correct false spellings of passenger names on tickets free of charge, and they will be required to provide printed boarding passes to checked-in passengers at no extra cost, as reported by Deutsche Welle.

To enable easier price comparison, airlines, intermediaries, and booking platforms will be required to display fares including cabin baggage by default. Passengers who miss the outbound leg of a return ticket will be able to take the return flight with no penalty, and those forced to travel in a lower class than booked will receive automatic refunds.

Rules on passenger compensation for delayed or canceled flights are to remain largely unchanged, with passengers still entitled to a refund if a flight is at least three hours late and the airline is at fault, according to the reporting. Airlines will not be considered responsible for incidents involving unruly passengers, weather conditions, natural disasters, or strikes by airport or ground-handling staff.

However, compensation claims are to be made easier, and passenger rights in the case of disruption will be clarified. Under the reforms, passengers will have to be given information on their rights in writing within 96 hours of the end of their journey. Passengers will have nine months to file a claim, and airlines will have to pay compensation or explain a refusal within 30 calendar days.

The reforms are set to apply to all departures from EU airports and to arrivals operated by EU-based carriers, with the new rules going into force in mid-2027.