Users report widespread Claude disruption
Users of Anthropic's Claude AI platforms reported widespread service disruption on Sunday night, with Downdetector showing a sharp spike in complaints involving Claude Code, Claude Chat and the app. The Economic Times reported that several users had trouble accessing the chatbot, Claude Code and other services, with reports on Downdetector rising sharply as people complained about failed access, slow responses and other technical problems.
Downdetector data showed Claude Code accounted for the largest share of user complaints at 41%, followed by Claude Chat at 31%, and 19% of reports linked to problems with the app. Some users reported difficulty logging in, website errors and unusually high latency while trying to use Claude. The reports quickly spread across social media as users tried to determine whether the problem was limited to individual accounts or was affecting the wider service.
Anthropic acknowledges service disruption
Anthropic acknowledged the disruption through its service status page, saying it had identified the cause of the disruption and that its engineers were working to bring services back to normal. The company had not provided a specific timeline for full restoration when the reports first emerged. According to the status page, Anthropic said: "We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, Claude Opus 5, and Claude Opus 4.8. We will provide an update soon."
Impact across Anthropic's products
The outage affected claude.ai, the Claude API, Claude Code, and Claude Cowork, while Claude Console and Claude for Government remained unaffected. Technology commentator Alex Getman said Claude.ai, the Claude API, Claude Code and Claude for Workspaces, also known as Cowork, were all facing performance problems. The disruption was not confined to Claude.ai; posts on X and user reports suggested several Anthropic products were experiencing degraded performance.
Timeline and scale of the outage
The Economic Times reported that the outage on August 24, 2025 began at 5:06 am UTC (10:36 am IST) and was declared fully resolved by 8:30 am UTC (2:00 pm IST), lasting roughly three hours and 24 minutes. Anthropic began investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, Claude Opus 5, and Claude Opus 4.8 at that time. The company identified the cause within about 20 minutes but continued working through the morning to stabilize all affected models.
During that period, Downdetector recorded more than 1,300 user reports in the US alone, with India logging over 180 reports of its own. Of the India reports, 55% flagged problems specifically with Claude Code, 21% reported issues using Claude's chat interface, and the remaining 14% said they were unable to use the Claude app.
User experiences and context
Users described various errors and frustrations. One user reported receiving a '429 overloaded' server error that had reportedly grown more frequent in recent weeks. Another user on social media said they were 'working in the middle of a project' when they received a notification that the service was busy. A user on Downdetector said, "I wonder if I'll see a downgraded performance or partial outage of my Claude Max bill." Another wrote, "Claude is going through a major series of outages over the last several hours that repeatedly knock tasks offline; those who have looped tasks or agentic workflows are undoubtedly running into dead ends tonight and will find their work undone in the morning."
Users attempting to send a prompt were shown a message stating: "Due to unexpected capacity constraints, Claude is unable to respond to your message. Try again soon. For higher limits."
The latest incident adds to past outages Anthropic has faced through August. Some previous outages were attributed to demand exceeding compute capacity, driven by rising enterprise use of Claude Code alongside a surge in consumer sign-ups. After nearly two hours of disruption at the time, Anthropic shared an update saying the issue had been resolved and services would gradually be restored, and it confirmed full resolution by 8:30 am UTC (2 pm IST).
Final resolution and outlook
By the time the incident was resolved, Anthropic's status page said: "We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, Claude Opus 5, and Claude Opus 4.8. We will provide an update soon." After the cause was identified, the company said it had resolved the problem, and services were gradually restored. The Economic Times reported that Anthropic had not issued a public statement in the early hours of the incident, instead directing users to its status page, before formally acknowledging the outage once the cause had been identified.
The disruption serves as the latest in a string of outages and service interruptions Claude has faced in recent months. With Anthropic confirming the issue is fully resolved, users may expect services to stabilize in the interim, though the recurrence of such incidents underlines the challenges of managing high demand for AI infrastructure.